Intercom

Surface Elium answers inside Intercom conversations to power validated replies.

About this integration

Your support team works in Intercom. This integration puts Elium's answers right beside the conversation. From a browser sidebar, an agent opens the AI assistant, which reads the conversation and drafts a reply from your Elium knowledge only. The agent can edit it and check its source before sending.

Read the help center article

What you get

Answers beside the chat

Surface Elium answers in a sidebar next to Intercom.

Grounded in your docs

Replies come from your Elium content only, not the open web.

Edit before sending

Agents can adjust the answer and see the source it used.

Learn more about the Intercom integration

See how Intercom works with Elium for your team. Tell us a little about you and an advisor will get in touch.

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