Elium for Global Operations

Procedures your teams and your AI can trust, at every site and every shift.

We keep your procedures, specs and lessons accurate and current at scale, in every language. What one site learns, every site knows, and every AI answers from the same source.

European · ISO 27001 · SecNumCloud option · independently owned for over a decade

  • Consistent executionevery site runs the current procedure, not last year’s
  • Faster onboardingnew joiners operational in days, not weeks
  • Fewer repeat mistakesa win at one site reaches all the others, not just the one that found it

Capture

Pull every SOP, spec and lesson into one owned source.

Bulk-import procedures, specs and operational know-how from SharePoint, Confluence, legacy systems, Word and PowerPoint. We bring the methodology and hands-on support to clean, consolidate and migrate.

Keep accurate

Every procedure has an owner, a validity status and an expiry.

The platform flags what’s outdated, routes reviews to the right owner before knowledge goes stale, and archives what’s no longer current. A stale step surfaces before anyone acts on it. Community managers across sites keep quality visible.

Serve

The current answer in every hand, app and language, for people and AI.

One governed base serves every site and every shift, in the right language. The same source answers your people and your AI: operators on the line, auditors, the ops AI copilot, and any system consuming it via API. A manager in São Paulo asks in Portuguese and gets an accurate answer grounded in governed French and English procedures.

  • Native multi-languagewith AI-powered translation
  • One basefor people and AI: assistants, search and API
  • Structuredby site, region or team, with global visibility

Proven at scale

How global operations teams benefit from using Elium.

L’Oréal Operations connects 20,000 people across 40 countries.

“When I need information for my team, I go straight to the platform. When my team asks questions, I point them there. It’s become how we work.”

L'Oréal

Sophia Lor

Supply Chain Leader, L’Oréal Operations

13,000+

active users

4,000+

curated documents

113

governed spaces

Read the story

Elium powers over 1,200+ teams, from startups to public companies.

See Customer Stories

Part of your knowledge infrastructure

One platform. Apps for every team. For every AI.

Knowledge Base, AI Assistants, Workflow: each app serves a different need, but all share the same governed knowledge. What one team writes, every app can deliver. No duplication, no drift.

Team apps
  • Internal Knowledge Base
  • Workflows
  • AI Assistants
  • Self-Care Portal
  • Enterprise AI Search
  • Decision Tree
AI layer
Elium AIAI EditorDuplicate DetectionAI ImportSmart AnswersSummarisation
Platform
Elium Knowledge PlatformKnowledge governanceSecurity & independenceAccess & auditIntegrationsAnalytics
Connects to
Elium StorageContent sourcesCollaborative appsTicketing appsAI servicesREST API & MCP

Independently owned for more than a decade. Hosted in sovereign European data centres. ISO 27001 · GDPR · SecNumCloud option.

FAQ

Questions we hearfrom operations leaders

SharePoint stores files. Teams stores conversations. Copilot surfaces both, but none of them tell you what’s outdated, what’s missing, or what’s been superseded across 40 countries. One global group had one million documents in SharePoint and legacy systems. Nobody trusted any of them. Elium manages the lifecycle so your teams and your AI draw from validated, current content.
One group migrated 80+ separate systems. Another consolidated one million documents into 4,000 curated resources. The transition is a structured process. We bring the methodology and accompaniment. The hard part isn’t the migration. It’s deciding what’s worth keeping.
Publish in one language, translate instantly to others. Maintain one source of truth, not separate documents per language. One global group publishes critical procedures in ten languages. A manager in São Paulo gets the same answer as one in Paris.
Global standards published by corporate. Zones and divisions add regional specifics. Countries layer local procedures on top. Everything links together, but there’s never confusion about the authoritative source. One global client runs 113 spaces with designated community managers across the organisation.
Contribution improves when knowledge fits real workflows, templates reduce effort, and ownership makes quality visible. One client hit 13,000 active users out of 20,000. Another’s platform became “indispensable and mandatory” across 28,000 employees. The pattern is consistent: make it easy, make it useful, make quality visible.
That’s usually because the tool was deployed without governance. The most successful deployments build the governance before launch: rules for tagging, templates for content types, training for community managers. We bring both the platform and the methodology. These aren’t pilots. They’re production systems serving tens of thousands of people.

What one site learns, every site should know.

See it on your own knowledge.

L’Oréal did it across 40 countries. Savencia across 160.