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Smart Assistants

Conversational AI assistants grounded in your knowledge base. Build a dedicated assistant for any team or topic (scoped to the right spaces, with its own prompt) and give people trusted, sourced answers without searching.

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Grounded in your knowledge

Answers from your knowledge base, in conversation. Not a generic chatbot.

A Smart Assistant answers questions conversationally, drawing only from your Elium content. Every reply shows the documents it came from, so people can trust it and dig deeper, automating things like resolving a customer ticket straight from your product docs.

One assistant per job

Build an assistant for any team or topic. Spaces, prompt, and who can use it.

Spin up as many assistants as you need from a simple builder: scope each to the right document spaces, write a custom prompt that shapes how it behaves, and restrict it to the teams that should use it. A support bot, a product-docs bot, an HR bot, each focused on exactly what it should know.

Safe by design

Permission-aware, and your data stays yours. Sourced answers, sovereign processing.

Every assistant respects each person's access rights. It only answers from content they're allowed to see. Processing runs on European infrastructure, or you can connect directly to your own enterprise model. Your content never trains any model, and nothing is shared across customers.

FAQ

Common questions about Smart Assistants

A Smart Assistant is a conversational AI grounded in your knowledge base. You can spin up a dedicated assistant for any team or topic (say, a support assistant that answers from your product documentation), each with its own title, content scope and prompt.

An assistant answers only from the spaces you point it at, never the open internet, and you shape its behaviour with its own prompt. That keeps responses grounded in your trusted content instead of confidently wrong.

Yes. Content filters restrict the documents an assistant can draw on, and visibility settings control which teams can use it, so each assistant stays accurate and relevant to its audience.

Answers respect each user’s permissions, so an assistant only ever draws on content that person can already see. Processing runs on Microsoft Azure in Europe, your content is never used to train AI models, and it’s never shared with other organisations.

Yes. Assistants build each answer from the relevant passages in your knowledge base and cite the articles and files they used, so your team can verify any response rather than take it on trust.

Give every team an assistant that knows your knowledge.

See it on your own knowledge.

See how Smart Assistants answer from your content (scoped, sourced and permission-aware), so people get trusted answers without searching.