GraphQL API
Read and write articles, users, spaces, search and analytics. The hook for any custom integration.
Read the API docsBrowser extension integrations
Surface Elium answers in a sidebar inside Zendesk, Intercom, EasyVista, Jira, GLPI, Salesforce and ServiceNow.
8 integrations
Browser extension
Surface Elium answers in a sidebar on any web page, from helpdesks to CRMs.
Salesforce
Surface Elium answers and decision trees inside Salesforce records.
ServiceNow
Surface Elium answers inside ServiceNow tickets to ground IT agents.
Zendesk
Surface Elium answers inside Zendesk tickets: read context, reply with one answer.
Jira
Surface Elium answers and link knowledge to active Jira issues.
Intercom
Surface Elium answers inside Intercom conversations to power validated replies.
GLPI
Surface Elium answers inside GLPI tickets.
EasyVista
Surface Elium answers inside EasyVista tickets.
Build on Elium
When the prebuilt connector isn't enough.
Search API
Permission-aware semantic search returning scored chunks with sources. The recommended way to feed a custom RAG pipeline.
Read the API docsCustom MCP
Build your own MCP-compatible workflows on top of Elium's MCP connection: extend the protocol or compose multi-source agents.
Read the MCP setup guideBecome a partner
If your customers use Elium, a native integration shortens their path to value. We work with implementation, tech and reseller partners across Europe.
Get in touchFAQ
Common questions about integrations
Microsoft Entra ID (Azure AD), Google Workspace, Okta, OneLogin, Ping, Keycloak, ADFS, and any other SAML 2.0 or OpenID provider. SSO is included on every paid plan.
Yes: SCIM 2.0 with Entra ID and Okta. New hires land in Elium with the right Spaces, deactivations propagate the same day. No manual user-list maintenance.
Yes. Customers can request a full export: articles in JSON with metadata plus an archive of every attachment in original format. No lock-in.
Yes. Elium runs on-premise for sovereignty-constrained customers, and we offer SecNumCloud-qualified hosting in Europe via partners. The browser extension works against on-premise instances too. Learn about Elium On-Premise.
Every AI query (through MCP, the Search API, or Smart Assistants) runs against the calling user's permissions. ChatGPT, Claude, Mistral and Dust only see content the user is entitled to. No leakage between users or customers.
Yes: three options. Bulk JSON export for offline / air-gapped stacks, the Search API for production retrieval (recommended), or direct Smart Assistant queries for prototyping. Documented in the AI integrations guide.
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